Customer Service Telephone: 55 4318 0047 / 722 750 4960 Email: atencionconvatec@healink.com.mx Website: https://www.convatec.mx Service Hours Monday to Friday from 9:00 am to 7:00 pm. Complaints and adverse events: 800-8364-871 calidadmexico@convatec.com Suggestions and complaints about the operation of the site and/or service: gabriela.estrella@convatec.com Billing atencionconvatec@healink.com.mx